Contact Us
Contact Us
We'd love to hear from you. Whether you have a question, a suggestion, or just want to say hi—we actually read these emails.
Email Support
Get In Touch
support@funandsassygifts.com
We aim to respond within 24–48 hours.
What to Include in Your Message
To help us help you faster, please include:
- Your order number (if it's about an order)
- What's up — be specific. "The mug didn't show up" vs. "Issues" helps us figure things out faster
- Photos — if something's damaged or wrong, a photo tells the whole story
- Your preferred solution — refund, replacement, exchange? Let us know what would make it right
- Your contact info — just in case we need to follow up
Response Time
Weekdays: 24–48 hours
Weekends: We'll respond Monday (we're tiny and we rest too)
Holidays: May take a bit longer, but we'll get to it
Social Media
You can also find us on Instagram @FunAndSassyGifts, but email is fastest.
What We Can Help With
- Order questions
- Product details
- Shipping issues
- Returns and exchanges
- Damage or defect claims
- Design requests
- Wholesale inquiries
- Any other thing
What We Can't Help With
- We're not a pizza place. Please don't order pizza to our email.
- Seriously though, if you're looking for something completely different than F&S gifts, we probably can't help. But we'll have fun telling you that.
Thanks for reaching out. We're here.
—Lily