Shipping Policy

How It Works

Fun & Sassy Gifts uses print-on-demand fulfillment, which means your order is made fresh after you place it. Here's the timeline:

Standard Shipping (Included)

All orders ship via our standard carrier at no additional cost. We currently offer one shipping method:

• Domestic (US): 2-5 business days after production
• Saturday/Sunday: No delivery
• Holidays: Standard carriers may experience delays

International Shipping

We ship internationally to select countries via USPS.

International Delivery Times

7-14 business days after production is complete, depending on:

• Destination country
• Customs clearance
• Local carrier processing

International Costs

Calculated at checkout based on weight, destination, and shipping method.

Customs & Duties

International orders are subject to customs inspection and potential import duties. These are the responsibility of the recipient and are not prepaid by us.

Limitations

• We do not ship to all countries ~ availability is shown at checkout
• Some regions may have longer delays or restrictions
• We cannot guarantee delivery dates to international destinations

Free Shipping Threshold

Tracking Your Order

You'll receive an email with a tracking number once your order ships. Use it to:

• Monitor production progress
• Track the shipment to your address
• Estimate delivery date

Check your email (including spam folder) for shipping notifications.

Delivery Issues

Late Delivery

If your order doesn't arrive within the estimated window:

1. Check tracking for updates
2. Wait 2 business days (carriers sometimes update late)
3. Email support@funandsassygifts.com with your order number and tracking info

Damaged in Transit

If your item arrives damaged:

1. Take photos of the damage and packaging
2. Email support@funandsassygifts.com with photos and order number
3. We'll replace or refund at no cost

Lost in Transit

If tracking shows delivered but you haven't received it:

1. Check with neighbors, household members, or mailroom
2. Wait 2 business days (sometimes takes time to reach you)
3. Contact us ~ we'll work with the carrier to locate it

Holidays & Seasonal Delays

• Production continues through most holidays (excluding major holidays)
• Shipping may be delayed during peak seasons (holidays, Mother's Day, Christmas) or due to carrier backlogs
• Order early if you have a specific delivery date in mind

Can't Wait?

If you need something faster, email support@funandsassygifts.com with your deadline. We'll tell you if it's possible and what your options are.

Return Shipping

If you're returning an order:

1. Email support@funandsassygifts.com to initiate the return
2. We'll send you a prepaid return label
3. Ship via your preferred carrier to the address on the label
4. Once received and processed, your refund will be issued

Return shipments typically take 5-10 business days to reach us, plus 5-10 business days to process the refund.

Questions?

For specific questions about your order or shipping, contact support@funandsassygifts.com.